Privacy Policy
In this Privacy Policy, we have summarized the key points regarding the protection of your personal data and the methods of its processing by us. If you need more information about specific processes, you can contact us using the contact details provided below.
Who Are We?
“VERTICAL GROUP” LTD is a commercial company registered in the Commercial Register at the Registry Agency with UIC (EIK) 206576656.
How to Contact Us?
Address: Sofia, 1680, Krasno Selo district, Borovo neighborhood, 8 Gen. Stefan Toshev Str., Ent. B, Floor 4, Apt. B-7
Mob.: +359 886 08 65 64
Mob.: +359 878 64 53 42
Email: office@verticalgroup.eu
What Is the Privacy Policy and What Is the Purpose of This Document?
This Privacy Policy aims to present you with key points and information in easily accessible, understandable, and clear language regarding what actions are performed with the personal data you provide to “VERTICAL GROUP” LTD, including:
What personal data do we collect about you?
What is the purpose of collecting it?
How long do we store the provided personal data?
With whom do we share your personal data?
How do we notify you of changes to our Privacy Policy?
Do we use “cookies”? Where and how can you learn more about their use?
What are your rights regarding the provided personal data?
With this Privacy Policy, VERTICAL GROUP LTD declares that it applies all technical and organizational measures for the protection of personal data of individuals prescribed by law or any other regulatory act at national and European levels.
What Is Personal Data?
Any information through which an individual can be identified, directly or indirectly, constitutes personal data.
What Personal Data Does VERTICAL GROUP LTD Collect About You Through This Site (Web Portal)?
In order to provide you with effective access to the web portal and its services, VERTICAL GROUP LTD collects the following information about you:
First name, last name, email (address), phone number: when filling out the various forms available on our website, including the contact form and forms for submitting opinions and/or comments;
First name, last name, phone number, email, location, address, bank account details: if necessary, when concluding contracts and sending requests for offers between you and VERTICAL GROUP LTD.
On What Legal Basis Does VERTICAL GROUP LTD Process Your Personal Data?
The processing of personal data includes collection, storage, transmission, correction, updating, erasure, destruction, and all other actions performed with your personal data.
Contractual Basis: VERTICAL GROUP LTD processes your personal data on a contractual basis to provide information in connection with pre-contractual relations and/or to fulfill its contractual obligations under service contracts concluded with you – Art. 6, para. 1, Regulation (EU) 2016/679 (GDPR).
Consent: VERTICAL GROUP LTD processes your personal data after obtaining your explicit, clear, free, and unambiguous consent for processing purposes. Your consent will be required as a basis for processing, for example, for marketing purposes and receiving promotional newsletters. The consent you provide can always be withdrawn by visiting one of our offices or by sending a letter to the email specified in this Policy: office@verticalgroup.eu.
Legal Obligation / Vital Interests: VERTICAL GROUP LTD processes personal data in compliance with legal obligations, as well as if necessary to protect the life and health of the individual to whom the data relates.
Legitimate Interest: VERTICAL GROUP LTD may process personal data if there is a legal (legitimate) interest, except where such interests are overridden by the interests of the individual to whom the data relates.
For What Purposes Do We Collect Your Personal Data?
The personal data received from you will be used to fulfill our obligations to you, as well as to help exercise your rights, including but not limited to:
To provide you with the services offered by VERTICAL GROUP LTD;
To grant you access to our website, displaying content that is relevant, personalized, and restricted based on the criteria you have set;
To respond to your inquiries, opinions, and recommendations;
To send you information related to special campaigns and our new products and services;
For statistical and accounting purposes when performing contractual obligations of VERTICAL GROUP LTD to you.
Note: In addition to the above, we have a legitimate interest in collecting your personal data because without it, we cannot provide you with the service/product you are interested in.
How Do We Process Your Personal Data?
To provide its services, VERTICAL GROUP LTD processes (collects) the personal data provided by you in the following ways:
By visiting the web portal to use the services of our website;
By you filling out applications, forms, and declarations provided to you by employees of VERTICAL GROUP LTD. Forms are provided and filled out in our office if you make a request for services;
When updating data at your request and filling out an update form on paper or in an electronic environment;
By processing information about your visits to the web portals of VERTICAL GROUP LTD;
By processing information about IP addresses, cookies, operating system, and browser type.
How Long Do We Store and Process Your Data Before Destroying It?
Depending on the ground on which we process your personal data, the retention period varies:
Contractual obligations: Your personal data is stored by us for a period of 5 years from the termination of the contractual basis. After this period expires, and if no legal ground exists for the continued storage of your personal data, your information is destroyed.
Legal obligation: Your personal data is stored for a longer or different period if required by a legal obligation.
Consent: In cases of data processing based on explicit consent, the storage period lasts until you withdraw your consent.
Website inquiries/comments: When your personal data is processed to reply to an opinion or comment sent through our website platform, the retention period is between 1 and 3 months, depending on whether a response is required and if the data is necessary for preparing that response.
To Whom Can We Transmit the Personal Data Provided by You?
VERTICAL GROUP LTD undertakes not to provide your personal data to third parties without your explicit consent, except when necessary for the fulfillment of contractual obligations assumed towards you.
To fulfill obligations under contractual and/or pre-contractual relations, VERTICAL GROUP LTD may disclose your personal data to the following entities:
Companies providing courier services;
The company providing hosting services related to this website;
Third parties performing services in connection with contractual obligations to you or by virtue of a legal basis for processing.
VERTICAL GROUP LTD has the right to provide your personal data to affiliated companies located within the territory of the Republic of Bulgaria, provided there is a legitimate interest related to processing your personal data for administrative purposes. Such transfers are permissible under strict compliance with confidentiality and data protection requirements.
Are there other cases where we can share your personal data?
Your personal data is also provided to third parties in the following cases:
At the request of the individual who provided the data (the data subject);
At the request of competent authorities in accordance with the applicable legislation of the Republic of Bulgaria and the European Union.
In all the above cases, the entities to whom we provide your personal data have declared that they ensure an adequate level of protection, including foreign companies located within the EU and EEA. Regarding companies located outside the EU and EEA, for each specific case, the respective company guarantees that it provides an adequate level of data protection in compliance with European legislation requirements.
What Are Your Rights Regarding the Provided Personal Data?
In compliance with Bulgarian and European legislation, including Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR), you can exercise the following rights:
Right of access: The right to access the personal data that VERTICAL GROUP LTD processes for you and to receive a copy of it;
Right to rectification: The right to request that VERTICAL GROUP LTD correct your data if you find inaccuracies or a need to update it, by sending an email to office@verticalgroup.eu;
Right to restriction: The right to request the blocking or restriction of personal data processing in cases specified by law and the Regulation;
Right to erasure (Right to be forgotten): The right to request the deletion of your personal data from VERTICAL GROUP LTD if the conditions for this are met;
Right to object: The right to object to the provision of your personal data to third parties by logging into your personal profile on our website and unchecking the box regarding the provision of personal data to third parties;
Right to withdraw consent: The right to withdraw your consent at any time for the processing of your personal data for purposes you previously consented to (e.g., marketing), by sending an email to office@verticalgroup.eu;
Right to data portability: The right to request the portability of your personal data in a structured, commonly used, and machine-readable format;
Right to lodge a complaint: The right to submit a complaint or a request for the protection of your rights to the Commission for Personal Data Protection, if the requirements for this are met.
You can exercise all these rights at any point during the processing of your personal data.